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frequently asked questions

This FAQ section relates ONLY to Elite Teepees® Carlsbad, San Diego.
The other locations are run as independent businesses. If you have questions about another location  please refer to their website
[here], contact them directly, or use the contact function [here]

  • What to expect at an Elite Teepees® sleepover.
    We aim to provide a hassle-free experience and delight our clients. In preparation for our arrival, on the day of your sleepover, you will need to clear the party room. Then simply leave the rest to us. Before your guests arrive, we will deliver, assemble and style your chosen Elite Teepees® collection, beautifully decorated to perfection with bedding, bunting/garland, decorative pillows, fairy lights, and rugs. Then we will come back the next day to pack it all up, leaving you with only happy memories to cherish forever. We will confirm delivery and pick up times with you a few days before your event. We generally allow 90 minutes for a party set up for 6 - 8 teepees, and 45 - 60 minutes for party pack down.
  • How to book in 3 easy steps.
    Step One – Have a special event coming up? Browse our curated themes to pick out your preferred Elite Teepees Collection and any add-ons you are considering. Step Two – Book a consultation with our expert party planner by filling out our form online. Here you will be asked to provide some basic details about your preferred date, themes you like, and Add-Ons to make the party extra special. Step Three – After your consultation, secure your party date by emailing info@eliteteepees.com to confirm you will be moving forward with booking your Elite Teepees Sleepover Experience. An invoice will be emailed to you via Square for the deposit, which is due upon receipt of the invoice. Once you pay the party deposit and sign the Terms and Conditions, your date and theme are secured in our calendar!
  • How much do you charge for an Elite Teepees® sleepover experience?
    For parties of 2-3 teepees, the price is $325 plus delivery. Pricing for parties of 4 or more teepees is $100 per teepee plus delivery. There is a $600 minimum plus delivery for parties booked outside of San Diego County. Overnight rental of the Slumber Den is $400 and comfortably sleeps 4-5 children. Additional bedding/tray/favor sets are available for $35 each. This includes absolutely everything you could possibly need for your sleepover, including handcrafted themed teepee (or Slumber Den), proper mattresses, luxurious European bedding (comforter with duvet and fitted sheet), decorative pillows, bed tray, and fur rugs. Then we add decorative accessories, twinkling lights and a large sprinkling of magic. All your guests need to provide is their sleeping pillow, overnight bag, and a sense of adventure. In addition, there is a delivery fee to cover the loading, unloading, delivery, and pick up of your Elite Collection. The fee within our core delivery zone (within 20 miles of our location in Carlsbad) is $75, and is slightly higher if you are located further. Please refer to the "Which areas in San Diego does Elite Teepees® deliver to" FAQ for more information. A deposit is payable at the time of booking to secure your chosen date. Deposits are based on number of teepees booked and are as follows: $200 for parties of 3-9 teepees; $350 for parties of 10-15 teepees; $500 for parties of 16-20 teepees, $1000 for parties of 21 or more teepees. An invoice will be sent to you for the final balance, which is due at least 2 weeks in advance of the party date. All payments are made online and are processed by Zelle or Square, a secure card payment processor.
  • Which areas does Elite Teepees® deliver to?
    We deliver to all areas within San Diego County, and surrounding regions within 50 miles of our home base in Carlsbad (92008). Delivery Fees are as follows: Core Delivery Zone (within 20 miles): $75 Delivery Zone B (between 21-25 miles): $100 Delivery Zone C (between 26-30 miles): $125 Deliveries more than 30 miles away within San Diego County will be charged an additional fee per mile. If you are outside of San Diego County, please contact us and we will gladly provide you with a quote for delivery.
  • How much space do I need?
    Elite Teepees: The overall width of the teepee and mattress is 36 inches wide by 6ft 2 inches long. The best configuration for small spaces is to have 2 rows of teepees facing each other e.g. a space of 12ft x 14ft works well for 6 - 8 teepees. Please remember to allow space in front of the teepees for guests to access their teepees. Each teepee set up requires a minimum of 3ft x 7ft. Below are some examples of typical Elite Teepees layouts and minimum space requirements. Slumber Den: The Slumber Den with 4 mattresses, which comfortably sleeps 4 adults, (or more snuggling kiddos) requires 11 ½ ft x 8 ½ ft of floor space. If you are unsure if you have enough room, don’t hesitate to contact us with your room measurements. No space has beaten us yet and we enjoy coming up with creative solutions to ensure that all your guests are cozy and cared for.
  • May I hold an Elite Teepees® party in a hotel, club house, or vacation rental home?
    Absolutely. You will need to check that the party room is cleared in preparation for our arrival and you will also need to ensure that the venue is aware of our arrival and provides adequate loading/unloading facilities and access to the party room. Additional delivery fees may apply due to the need to use multiple stairs/elevators to access the space.
  • How far in advance of the event should I book?
    You’re best to book in as soon as you have settled on a date. Due to the high demand for parties on Friday and Saturday nights we recommend booking at least 2 months in advance to avoid disappointment. Payment of your $200 deposit secures your preferred party date and Elite Collection. Once you have a date in mind, schedule a consultation with us, so that we may discuss your ideas and confirm availability. You can schedule a consultation here.
  • Once my party is booked, what do you require from me?
    We are a full service provider, which means that everything for your sleepover is included: teepees, bedding, lighting and decorative accessories. So once your booking is confirmed, all we need from you is to clear the party room ready for our arrival on the day of your party. We create personalized name plaques for each Elite Teepee, so if you would kindly provide guest names before the event that would be great. Other than that, all we ask is for you to bring a sense of fun and adventure. We aim to make it easy for you to focus on making the party a dream come true. Your guests will need to bring their own sleeping pillow and overnight bags.
  • What age do you recommend for kids sleepovers? Are Elite Teepees® suitable for adults too?
    We embrace any age and cater to all life's celebrations. From experience, typically kids are ready for a sleepover from about 6 or 7 years old. Our mattresses, at 74 inches, are full length and most adults find them extremely comfortable. Elite Teepees® are fabulous for any of life's special celebrations where you want to create a magical sleepover - from a night of fun with friends; your sports or social team; a special birthday (double digits, entering the teen years, Bar/Bat Mitzvah, Quince); a "girls" or family "glamp-in" or an end of year or graduation party; or bachelor/ette parties; etc. For younger children or those not quite ready for a full sleepover, consider a "late over." Kids get all the fun of a sleepover (games, food, fun, even pajamas & a movie), but are picked up later in the evening and sleep at their own homes.
  • How is the bedding cleaned?
    All of our bed linens are professionally laundered after every sleepover experience using unscented detergent. All other fabrics (teepee covers and decorative pillows) are spot cleaned and are treated with a safe, natural, non-toxic, antibacterial solution. All hard surfaces are disinfected.
  • How does payment work?
    All payments are made online. A deposit is payable at the time of booking to secure your chosen date and Elite Collection. Deposits are based on number of teepees booked and are as follows: $200 for parties of 3-9 teepees; $350 for parties of 10-15 teepees; $500 for parties of 16-20 teepees, $1000 for parties of 21 or more teepees. 1. Once you have confirmed that you would like to move forward with booking a party, you will receive an invoice from Square which will allow you to pay the deposit. 2. Your booking is secured once your deposit is paid and you have received a confirmation email from Elite Teepees®. 3. The final balance will be on your Square invoice, and is due at least 2 weeks in advance of the party date. Final numbers can be confirmed closer to the party date but we ask when booking that your numbers are as accurate as possible. Prices include any relevant sales tax. We accept all major credit / debit cards, including Mastercard, Visa, Discover and American Express. Payment is processed by Square, a secure credit card payment processor. A 4% credit card processing fee applies to payments made through Square. Zelle is also accepted, and there are no processing fees when paying through Zelle.
  • Can Elite Teepees® be used outside?
    All Elite Teepees® rentals are designed for indoor use only.
  • Are there any terms an conditions that I should be aware of up front?
    As the party host, you need to be aware that you will be responsible for the replacement of any lost or damaged goods. There have been a couple of incidents with glow stick leakages, slime, chocolate candy, colored drinks, and vomit which have damaged fur, linens, and teepee fabrics etc. Trust us, the last thing you want is for your own furnishings to be ruined too! Messy crafting activities such as painting or pampering activities such as facials and nail polishing need to be undertaken well away from the tent area please. We appreciate your understanding. The full terms and conditions are agreed to when booking and can also be found here.
FAQ
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